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I have a problem; what details do you need in order to fix it?

I keep getting bounced back to the login screen whenever I click on something in the Message Board! Why?

Don't rely on bookmarks!



I have a problem; what details do you need in order to fix it?
When reporting apparent problems with this Web site, please always include the following details in your communication to us:
  • Screen Name -- your Screen Name is the name that you chose when you first registered for our Discussions. This name appears in any Discussion forum that you visit.
  • Browser type/version -- an example of a browser type is: Internet Explorer. Some other browsers are: Internet Explorer, AOL, WebTV, Opera, Mozilla, or Safari. An example of a browser version is 6.05.
  • Operating system -- an example of an operating system is Windows XP. Some others include Windows 98, Mac OSX, and Linix.
  • URL you are viewing or attempting to view -- a few examples of URL's are:
    • http://forums.taunton.com/tp-breaktime
    • http://forums.taunton.com/tp-overthefence
    • http://forums.taunton.com/tp-cookstalk/?msg=4821.1
  • Exact wording of any error messages you encounter -- examples of error messages are:
    • Current Discussion has been Deleted
    • Someone has chosen that Screen Name already. Please choose another.
    • JavaScript Error: http://forums.prospero.com/m/mb/find.asp, line 6:
    • document.FindForm.elements[iidx].options has no properties.
  • As many details as possible -- however insignificant they might seem. The more information we have, the better chance there is that we will be able to assist you quickly and effectively.


Don't rely on bookmarks!
Don't rely on bookmarks for saving the locations of these Discussion forums! Instead, always make My Forums your starting point for finding all your favorite points within Taunton Discussions. Sometimes a change that we make will necessitate a change of URL (Web address), causing bookmarks to fall out of synch.

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