As a plumber, I get a lot of calls about garbage disposal problems. I’ve seen an amazing variety of items take a disposal out of commission—everything from knickknacks to twist ties, bottle caps, and beef bones. But a disposal also can stop working for other reasons. The motor can overheat and seize, or an internal part can simply wear out or break.
When I arrive on the job, I have a strategy that tells me in a matter of minutes if the existing disposal can be fixed. If the troubleshooting tips don’t work, there is a good chance your disposal is beyond repair. New disposals are relatively inexpensive and easy to install, so even if the old disposal is shot, it’s not the end of the world.
Because a disposal can mash fingers just as easily as it mashes food waste, I never work on this appliance without making sure the power is off. You might simply be able to unplug the disposal from a receptacle inside the cabinet. Otherwise, you’ll need to flip a switch or a circuit breaker.